A Founder Metric That Matters
As Uber has grown as a business, we have seen a qualitative degradation of nearly every aspect of their user experience, whether it is driving safety, route optimization, or general app-to-curb time. I wonder if Uber CEO Dara Khosrowshahi has noticed this. Frankly, I am not even sure if he uses Uber, Uber X, Uber … Continue reading A Founder Metric That Matters