As you know, I have been following the emergence of new behaviors during the pandemic very closely, especially online commerce. So for frequent readers, it shouldn’t come as a surprise to anyone that the pandemic has been an accelerant for e-commerce. There were already early indications –USPS saw a 60 to 80 percent increase in … Continue reading Why the shift to online commerce is here to stay
This week, I can’t but help but notice that there might be good tidings in store for online commerce. As a wise editor once told me, “Follow the money, son, and you will find the story.” My forecast for sunny skies in the world of ecommerce is extrapolated from some of the data shared by … Continue reading Fast Forwarding the future of ecommerce
New systems don’t necessarily kill old ones. They just stop them in their tracks. It’s an important distinction because it means that those who are accustomed to the old way of doing things have a choice. They can either stay put or find a new way forward. New systems work because they create new behaviors … Continue reading Why the New new works
