It is hard to imagine that it has already been a week since the start of the tumultuous events that led to the FDIC taking over Silicon Valley Bank, and coming to the rescue of the depositors. The rancor that has followed the takeover has been sobering and should be a wake-up call for Silicon Valley — but it won’t be because SV has become a loose collection of competing self-interested factions.

SVB’s failure also exposed Silicon Valley to the harsh reality: the larger world hates the tech industry and what it has come to represent. The outsized nature of the success, matched by the outsized bravado and machismo of its fake prophets, has eroded all goodwill for one of the most critical sectors of the US economy. As I pointed out earlier,

“Whether politicians and media like it or not, the technology sector is one of the few engines of growth that we have in the US. The long-term war with our new geopolitical rivals will continue to be fought on the technology front. I can understand that the general population, populist politicians, and media have faint regard for Uber-rich tech giants, blowhard billionaires, and the lack of empathy and morality in emergent technologies — but that’s missing the forest for the trees.”

A big reason for this growing apathy is that the industry is starting to be represented by voices that lack the empathy to understand the real world and the emotional impact of the intersection of technology and society. We have to stop the loud few hijacking and become the face of technology. I have been critical of loud and shrill voices on social media, which have caused long-term damage with their selfish rantings. 

As I told NBC News’ Dave Ingram, “There are certain voices on social media that are loud and shrill, and they don’t speak for tech. All of the actual problems that we experienced over the weekend as a community were taken care of by people who were not on Twitter.”

This is excerpted from issue#3 of my twice-a-month newsletter.