23 thoughts on “Amazon in 2011 is where Walmart was in 1991”

  1. So, I guess, it was not important to note within the text (although the first chart shows it) that it took Amazon 17 years to reach the same level that took Walmart 29 years?

    1. Good point. I am guessing that is the upside of the Internet economy – you don’t have as much of a real world drag on your growth. I mean the roll out of the stores.

      1. True, but there is one more reason (I am sure, in a sea of multiple reasons for their success):
        What Amazon took from the good US brick-and-mortar shops and applied it to their virtual shop is the stellar customer support.
        And then, they rolled out the same policy globally. However big Amazon is, it still benefits and relies on the word of mouth advertisement.

  2. It’s helpful, imo, to also look at the ramp of Wal-Mart stores in relation to its revenue growth. Whereas Amazon today is available to everyone (just about everyone now has net access at home), it took Wal-Mart awhile to get significant coverage of the U.S. population. In short, the comparison clock should be sync more with the availability of the retail experience to the end consumer.

  3. Amazon will never achieve the margins that analysts are using in their projections. The sole exception was haydays of Kindle (Profit margin on their product was higher than any retail operation). As a pure retailer it will never achieve its current valuation. Add sales tax to major purchase and the fact that it takes such a long time for many non hot items to ship, will kill the experience of getting thins delivered to the door.

  4. There are no bounds to Amazon’s growth, except legislation. Walmart can get more Amazon like, but needs to change product assortment–Walmart sells mostly crappy stuff with focus on cheap, whereas Amazon sells what people want to buy, available elsewhere but cheaper. The free shipping over $25 and no tax are incentives and ultimate price levelers, and good customer service and refunds sustains that, making Amazon a competitive if not the preferred offering. The tax issue is a major competitive advantage that a B&M cannot match. If sales taxes were to apply to Amazon, it would be game changing, and if I were Walmart, I would go after that with vast lobbying power–and sue for anti-competitive practice. But even if sales tax were imposed, Walmart would still be at a disadvantage because Amazon simply is much better on all counts–go to a Walmart and see the poor customer service attitudes of the employees, long lines, etc. All the efforts and promo dollars spent by Walmart are a waste, when their poorly paid employees present their nasty attitudes to the customer. A more apples-to-apples case in point (although not Amazon), just compare Costco with Sam’s Club–same type of premise and offering and physical delivery and all. But for locational constraint, why would anyone prefer Sam’s Club to Costco? The difference is customer service and employee attitudes. At Costco, customer feel valued, at Sam’s Club, customers are treated as a neccessary evil.

  5. The irony with Amazon is that while their revenue is skyrocketing, their margins have remained consistently 22 – 24% (gross) and 2 – 4% (net).

    Amazon is investing heavily in working capital, with inventory turns now ~40 days and A/R turnover up to 13 days, and CapEx increasing to support sales channels, with fixed asset turnover now 11.6x, down from 22 – 25x.

    The issue is, if you look at their ROIC, in Q2, Amazon hit 34%, which is dramatically down 70%’s+ Amazon was hitting ’07 – ’09.

    I really want to see Amazon succeed, but the cost of this growth is curious. Especially considering that states are starting to reconsider the online sales tax, future growth may be at risk.

  6. There are some big differences between Wal-Mart of the ’90s and Amazon today though. To begin with, Wal-Mart pulled in $1.6 billion in profits that year, Amazon is on pace for $1 billion in profit this year. For the same reason that Amazon ramped so much faster, ie building a website as opposed to physical stores, competition online is also much fiercer, with tons of other online stores. It’s all about innovation online and while Amazon has rolled out many nice features over the years- in fact, I consider Amazon the most innovative large dot.com for customer-facing features- I doubt they’ll be able to keep up as the pace of change revs up. They’ve certainly built a nice business, but those razor-thin margins combined with constant change in the tech market don’t bode well for them.

  7. It’s entirely irresponsible for Devitt to be pumping AMZN at these levels. To compare AMZN in 2011 to WMT in 1991 is completely one-sided: he’s looking only at revenue growth. WMT’s profit in 1991 was almost double what AMZN’s will be this year but what makes the comparison so absurd is the implication that AMZN’s stock will track the 500%+ performance of WMT’s post-1991. In 1991 WMT was not trading at 105x earnings. So basically if you are going to be responsible to the investing public Devitt tell the whole story: AMZN’s stock price has already priced in that it needs to grow earnings 5-7x for it’s multiple to catch up to WMT’s.

  8. I am crazy about online shopping..! I find it very convenient and sometimes with great offers…from daily products to electronic stuffs.. i trust Amazon

  9. hey thats best for guys…amazon gives them exactly what they.. sitting at home..and doing shopping just by clicking…majority of Amazon customers must be guys like my bf.

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