Can you hear me now? You bet I can, and in HD

3 thoughts on “Can you hear me now? You bet I can, and in HD”

  1. You discuss 2 things here.

    Call stability and audio quality.

    Wideband voice does not do anything about stability but then your description of mobile stability does not match mine.

    At least in the EU (I can’t speak for the US), mobile calls lasting 2 hours without dropping are perfectly possible and indeed expected. I can travel in a car for over 100 miles at 70mph and not have the call drop. This is normal.

    So maybe it’s not the technology but the implementation.

    As for HD voice, Orange launched such a service in the UK a few years ago with the same claims about how it would change voice communications forever. In the media we saw examples of a normal call compared to a HD call and whilst the HD call did indeed sound better than the normal call, the normal call being used for the example sounded a lot worse than what I normally get on my normal handset.

    It was all conveniently rigged

    I certainly don’t believe the Orange HD service changed the world.

    So as I sit at my desk this morning, I have just had a call with somebody using the Nortel based (remember them) IP softphone on my PC to somebody on a normal landline. I am however using a very good quality Sony headset and the person at the other end a Plantronics headset.

    I can hear every nuance in that conversation. Noises in the background, breathing and so on.

    This isn’t achieved by new codecs or higher bandwidth, just a good quality microphone and earpiece (something often missing on both fixed and mobile handsets)

    So lets not write off normal voice just yet. It’s a lot more capable than those promoting wideband audio would have you believe and lets be honest, a $20 Sony headset is a lot cheaper than the wideband options being proposed.

    Again, the industry is trying to create a problem that doesn’t actually exist in order to sell us something that really isn’t needed.

  2. I have to agree with Mark. This isn’t much of a problem in Europe, I’ve had calls with people for over a couple of hours and not had a dropped call, actually i don’t think i have experienced a dropped call. In addition like mark said it is simply the quality of the microphone and speaker as i had a cheap phone for a couple of days because an old phone died and the call quality was useless but on my new phone its really good

  3. Hmmm…I’m more interested in the Canadian market since I live here. According to Bell, they are the only nationwide carrier to offer HD Voice, which provides the clearest call quality available. (Source: http://www.bell.ca/Mobility/Products/Apple-iPhone-5/) Actually I know before iPhone 5, there were many Android devices already supported HD Voice but few hands-on reporting available. Now with the launch of the iPhone 5. I’m really looking forward to reading some testing results of HD Voice!

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