2 thoughts on “eBay says it is buying Braintree for $800 million”

  1. We’re with Braintree but are considering Stripe because they appear to have a better management UI and develop features a lot faster.

    The concern is PayPal has a very bad reputation for customer service. I’d like to believe what Braintree say about nothing changing since they have had excellent customer service to date, but who knows what PayPal has in mind and what that might change in the future.

    Customer service being core often comes from the founders and I wonder if they’ll stick around after their earn out period.

    1. David

      That is pretty strong indictment of PayPal. I am sure if more people follow suit, it could be a problem for Braintree/PayPal.

      I do agree, customer service is always key.

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