Jajah dreams of a 2007 IPO

13 thoughts on “Jajah dreams of a 2007 IPO”

  1. VERY nice to see a break-away from the standard acquisition model! Of course, not that Jajah has much of a choice. I would really like to see more startups attempt sustainable business models with an IPO as a goal.

    -Robert Dewey

  2. Our company has tried to do simple business with them.

    For some reason they make it quite difficult to get paid. It took repeated attempts on our part to pay for their service.

    The website needs to be revamped so their focus is to make money on the corporate side.

  3. I have used Jajah for a while now.
    I would say their call connection quality is good 90% of the time. I am able to connect to my international party immediately also 90% of the time. I also like their technocal setup, immediate callback over the internet. No equipment, no stupid headphones/microphones. Convenient prepaid service for as little as $5- you’re in total control of your expenses and payments

    Their customer service absolutely sucks though.
    It used to take them a week or more to answer a
    simple e-mail inquiry. Nowadays they’ve improved to about 3 days.

    Because they’re Austrian/Israeli I believe I know what’s going on: First, it’s a plain
    techie arrogance and obliviousness to “civilian” concerns. Second, Europeans, unlike Americans, tend to confuse good service with servility. Because it is more difficult to get fired in Europe, service personnel there tends to be snotty and impertinent. Israelis, on the other hand, are basically Middle-Easterners – they got no culture of customer service. Anybody who’s ever been to Israel can testify to that.

    Also, quietly and without warning, jajah recently increased their rates to a country
    where I often call, by 1c/minute

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