Verizon Boosts FiOS Speeds

23 thoughts on “Verizon Boosts FiOS Speeds”

  1. Ah ok here is the info from the link in this article: “At the end of the September 2007, Verizon had passed about 8.5 million homes and businesses in 16 states with its fiber-to-the-premises (FTTP) network. The company expects to pass some 3 million premises annually with the FTTP network through 2010, when the network is expected to pass more than half the homes Verizon serves.

    Verizon offers FiOS Internet service in more than 2,000 communities and currently has more than 1.3 million FiOS Internet customers. Verizon’s FiOS TV service is available to more than 4.7 million premises in 12 states, and the company has more than 717,000 FiOS TV customers.”

  2. I live in Virginia and currently have the Verizon FIOS service, the big caveat to all these services is that most websites, downloading, etc. you are going to be doing isn’t serving information fast enough to keep up with the bandwidth cap.

    That being said it has been MUCH more stable and in general faster than COX Cable which is the other predominant high speed access solution in the area.

    However, I had significant problems signing up for the service (not installation, which was great, but took about 6 hours), but just finding the right person to talk to within Verizon that I could give my information to to signup. But, once you get through that it’s not too bad.

    • Mike
  3. I have been a FiOS customer for over a year (I live outside of Boston). While coordinating the install was just short of impossible, once working the services have been nearly flawless and, overall, a substantially better service than Comcast. Specifically:

    PROGRAMMING
    – The FiOS programming, HD, and reliability is significantly better. Previously, our Comcast service would regularly pixelate (very annoying). Previous to Comcast we tried DirectTV for a while, and while it worked OK overall, we balked at upgrading to a $1000 TIVO DVR receiver (that was about two years ago).
    – The guide is somewhat annoying, but does the job.
    – DVR is the same quality as Comcast, which is to say not nearly as good as TiVO. For example, it takes way too many clicks to program and/or play. It also seems to have too many “Bad Recording” (that is the error message), which I don’t ever recall happening with either my DirectTV Tivo or Comcast DVR.
    – I’ve had to reset the STB a few times by “pulling the plug” but it came back each time (no different than my Comcast experience, if perhaps slightly more often).

    HIGH SPEED INTERNET
    – At least as reliable as Comcast (I think it has only been off-line 1-2 times in the past year).
    – Better access gateway (4-port, 802.11g wireless device). Interestingly, the power supply died, but when we begged for someone to come out, they did and correctly diagnosed and fixed the problem. Never seen that before from a carrier.
    – A little pricy relative to cable, but seems to deliver a higher performance (it’s faster than my enterprise network).

    PHONE
    – No problems yet.

    COMPLAINTS
    – Getting through to Verizon for any reason is impossible. I was lucky enough to find out a “local” number that has always answered my problems, but if you have to rely on the 800 number…..well, I hope you don’t have a day job or raise kids.
    – Notwithstanding the above, the VZ employees that do show up are GREAT. I’m fairly technical (at least curious), and I’ve always been impressed. Not only do they stay and get the job done, they seem enthusiastic and genuinely nice people.

    My $0.02.

  4. This reminds me of the old wait for Cable modems.

    Interestingly enough, I live in one of the most densely populated areas of Manhattan and the service is not available to us. It seems to be hit or miss depending on what part of the city you go to.

    Get your act together Verizon, all my friends in the financial district have huge connections and I’m jealous 🙁

  5. I’m in Brooklyn and still waiting for this to come to my neighborhood. Despite reports that apartments just blocks from my place have it, they say FIOS is not available and there’s no timeframe yet.

    I’d prefer having an option period from Time Warner, and deal with the faster speeds later 🙂

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