27 thoughts on “Web's Weakest Link: The Power Grid”

  1. There is a downside to the “it doesn’t take any capital to run a Web 2.0 start-up” mantra.

    I am stunned that some of these larger, well funded guys don’t have redundant servers somewhere else.

  2. I’m very curious to hear who these guys host with as power outages should not be something that takes down their sites, especially heavyweights like facebook and yelp, etc.

    When we started our business, we definitely were living what everyone chatters about these days: a few people in the company, built our app in Rails, our expenses being the $150/month for cheap hosting, etc.

    But then we started to get some serious clients in the corporate space and it was just no longer worth the risk. We switched to a host (Logicworks) that is audited under SAS 70 to run their datacenter a certain way to ensure against stuff like power outages taking out the site. It’s a lot more expensive for sure, but it’s (relative) peace of mind.

    I guess with consumer facing sites no one thinks about this stuff nearly as much but when these services become integral to our daily lives (I remember the howls when AOL AIM used to go down) it’s just as important they stay up even if the power company sucks.

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  4. @Erik “I am stunned that some of these larger, well funded guys don’t have redundant servers somewhere else.”

    Every data center out there has backup diesel generators for this very reason. It’s only the truly major outages (like this one apparently was) that prevent even the diesel generators from being effective, in which case it’s going to be fixed very quickly anyways (like, within minutes to one hour). It’s only the much bigger web 2.0 companies that tend to start housing all their data in their own data centers with their own network admins, etc. that would really start having to worry about making multiple-redundancy and off-site backup plans.

    As with anything in life, shit happens. Even if you’re very well-prepared, shit still happens. The web is at the mercy of the power grid, but so are our entire daily lives here in America – It’s an accepted reality. As long as there are backup plans and systems in place, there’s really nothing else that can be done.

  5. Great post… I think the dated American power grid and transportation infrastructure are huge issues for the US – especially, in an era of terrorism.

    Any thoughts on how the govt / power Cos could be encouraged to begin upgrading the infrastructure?

  6. Just as worrisome (from a business perspective) is that almost none of these companies offer an actual uptime SLA. If you buy into the idea of Enterprise 2.0 and how SAAS is remaking enterprise IT then a failure like this is particularly frightening.

    We’ve got some research on the topic over at http://www.yankeegroup.com – though I think most of it is password protected.

  7. interestingly power is the only 365/24/7 auction. it makes ebay look like peanuts in terms of revenue. not sure what is the situation in s.f. but in n.y. it’s a lack of transmission lines to carry power and not a lack of generation, after all who would want a transmission line in their back yard… be surprised the x-mas lights come on…think excel spreadsheets and email…

  8. I don’t think Bebo hosted in US for reliability, it is there to please potential auditorium with lowest delay. Tho choosing UK as location place doesn’t make lesser risks related to reliability issues, I guess.

  9. The problem is that Web 2.0 applications are centralized applications (in data centers). Compare it with blogs, it is not possible that the blogosphere will be shut down by a power outage. 😉 And that’s simply because

    a) many people host their blogs on their own servers in data centers around the world or
    b) they use different blog hosters, spread in data centers around the world

    I know, it’s not that easy to build an open source and decentralized Flickr clone, but it will come and it will increase availability of these services.

  10. To me the scary thing is that, from an infrastructure point of view, utility computing is going to share all of these traits. The only saving grace will be computing capacity vendors who understand that geographic distribution is a necessary part of a high up-time offering.

    365 Main is a great company…the fact they failed to deliver here should be symbolic of the fact that ANYONE can lose a data center despite best efforts. I guess my only question is why Facebook, Technorati and others didn’t prepare for this possibility by distributing their services among a variety of datacenter locations…

  11. Of course I hope this creates more of an urgency for alternative power. But I think the real discussion is (or should be) around de-centralizing how power itself is distributed…

    As we live more and more at the crossroads of the virtual and real, self powered Internet appliances, WiTricity and virtual (with no specific physical location) servers may be the next innovations that need attention. Why can’t all the gazillions of things off the grid with hard drives pitch in classic p2p fashion?

    Business model and spectrum regulation concerns for the time being aside, is the idea really that far fetched?

  12. Did I hear anyone say “midwest”? As all the shipping companies already know, it has lower cost per squarefootage and a much more reliable power infrastructure… or so the rumors go.

    And Canadian datacenters could look good too, apart from the fact they are a bit “off the grid” as major peering exchage goes (but not that bad, just “not as good” as the main American peer points).

  13. Have you seen Jericho, the CBS post-nuclear show? We are always at the brink of disaster – the electric grid is just one more method. Not that I am suggesting we should be paranoid…Rather part of life is living with the reality that our lives are that close to chaos.

  14. This is a very interesting and scary topic…i’ve known about this for awhile and I was wondering when any web 2.0 people would actually take notice, thanks for writing this

  15. I can’t see why you claim that data center/colo facilities have been a distinct advantage for US start-ups.
    My start-up is based in Europe and I host it in a US data center, because it has better prices and service. I can see why that’s good for the US economy – money from start-ups abroad coming in, but how’s that a distinct advantage to US start-ups?

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