In February 2011, I wrote:
…it needs to look at Android and see if it can build a layer of services that get to the very essence of social experience: communication.
However, instead of getting bogged down by the old-fashioned notion of communication – phone calls, emails, instant messages and text messages – it needs to think about interactions. In other words, Google needs to think of a world beyond Google Talk, Google Chat and Google Voice.
To me, interactions are synchronous, are highly personal, are location-aware and allow the sharing of experiences, whether it’s photographs, video streams or simply smiley faces. Interactions are supposed to mimic the feeling of actually being there. Interactions are about enmeshing the virtual with the physical.
Today, at Google I/O the company announced that has plans to merge all its real time messaging applications such as Google Talk, Google Messenger and Google Hangouts. I think it is a smart move.