“Companies don’t die because their business model is flawed. No, they die when they stop wanting to improve, or stop being aware of the needs of their customers. Running a business is actually very simple.”
Brunello Cucinelli, the king of cashmere on his company, business ethics and what makes it all tick. This is from an old interview (2003) and no web link to the original source.
Why not link to the original English version? http://www.italtrade.com/spotlight/7289.htm
Thanks Oleg. That is much appreciated.