In my time writing about Silicon Valley, it has gone from being a place of naive curiosity to a place where posturing is everything. And the reason we have this state of affairs is that, with extreme success, the denizens of the valley have ostracized these four phrases from their vocabulary:
- I’m sorry
- I don’t know
- I was wrong
- I need help.
Nothing is more potent than admitting I was wrong or that I don’t know. And that I need help. It all starts by actually admitting you are sorry. Thank you Inspector Armand Gamache for the reminder!
December 22, 2022. San Francisco