3 thoughts on “Airbnb hires maverick hotelier Chip Conley as its head of hospitality, hoping for better hosts, happier customers”

  1. What they should hire someone from Double Verify or some other fraud detection company, because the biggest hit in customer experience is the rampant fraud and bait-and-switch tricks.

  2. Chip Conley’s experience will definitely help airbnb to flourish in online markets.He is the right person to lead educate the host of airbnb.

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