The number of cable VoIP subscribers in North America jumped 900% between 2003 and 2004, from less than 50,000 to close to half a million, while cable broadband subscribers grew 26%, from 17.7 million to 22.4 million, according to Infonetics Research. Kevin Mitchell, directing analyst for Infonetics adds, “Although the number of cable VoIP subscribers is still fairly small and two MSOs made up over 90% of that subscriber total in 2004, we expect the penetration of VoIP service delivered directly from MSOs among cable broadband subscribers to increase from 2% in 2004 to 15% in 2007.” This is clearly not good for small independent providers. In other words, want to play the VoIP market, go with the arms merchants and not the service providers