Dave Taylor, is considering switching to VoIP, but is confused by the plethora of devices, complex implementations and what not. He needs some help. Andy and Aswath, you guys have suggestions? Dave, I think what you need is an hosted phone service (that has companion softphone) for small business. I suggest M5 Networks and Fonality for starters. Get a bluetooth headset, if you use a Mac, or get a plain vanilla headset with windows laptops. I agree with Dave when he says, I think that there’s one heck of an opportunity here for some mainstream telephone companies like Panasonic or General Electric to work in partnership with the various VOIP providers to create hybrid, multifunction telephone systems that offer plug-and-play replacement capabilities for businesses that want to migrate off their existing solution.