Did Comcast Just Admit to Vonage Traffic-shaping?

6 thoughts on “Did Comcast Just Admit to Vonage Traffic-shaping?”

  1. ComCast would be happy if you used a string and two tin cans, as long as you buy their new and improved “Crap In A Can”, twice, and the new and improved “Emperor Luxury String” (As used in hospitals) as long as you’re not expecting they to honor any SLAs.

    Between them and MaBell (or the demon spawn from their forced divorce who try to throttle traffic by throttling YOU,) it doesn’t matter who your dealing with in this country.

    They’re rapidly reaching par with some Soviet-style post office who think if you’re in that much of a hurry to get some message across, you must be stealing SOMETHING.

    Like the pre-Mandela South African cop who shot that country’s Olympic athlete who was training for the Marathon because it didn’t occur to him that a black man who was running wasn’t running away from some crime.

  2. Trying to connect VoIP phone for teleworker user of a private company. VoIP PBX located in the office and connected over dedicated T1 line to the Internet. Purchased 16M/2M Comcast Internet service for that user. No problems with anything but voice. G.729 codec reporting stable 50% packet loss with consistent jitter no more then 5ms BOTH ways. Whole bunch of other people using the same service at the same time without any issues. I don’t beleave that connection capable of passing Megabits per second of FTP traffic has any problems to send AND receive 32kbps of RTP traffic. Comcast is sending “a technician” to check connection…

  3. I’ve been experiencing increasing problems with calling to South America. On Saturday evening (1-10-09) myself, my wife and my wife’s daughter all attempted NUMEROUS times over the course of about 30 minutes to reach a landline in Bogota to no avail. I’ve contacted a customer service manager in my market and she’s looking in to it. The party we were attempting to reach was finally contacted on Sunday (not with Vonage riding a Comcast connection) and told us that they knew we were trying to reach them but the call simply would not connect. The phone would ring, they would pick it up and it was silent on both ends.
    I don’t know what’s going on but I’m beginning to think that a lawsuit against both Comcast and Vonage would be the best way to get things sorted out. E-mail me if you’re an attorney who can process the paperwork.

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