8 thoughts on “Thanks to smartphones, Amazon is softly killing retail shopping and is better at it than Google”

  1. I’m not sure if I’m the only one that does this, but I compare prices on Amazon, but I don’t ever buy things on there. I’m still a little worried about making purchases off of there, especially when it’s something expensive like electronics.

  2. I use Amazon as a reverse showroom.
    I find something in a store, look at the info about it on Amazon and check the reviews about it there, then I buy it at the brick and mortar store that I am at, since I can get it right NOW and not have to wait for a delivery that might get stolen from my doorstep.

  3. In addition to Amazon Prime, the one other feature that keeps me coming back to Amazon is Subscribe and Save. With three young kids, creating a schedule for delivery of diapers, wipes, baby formula, baby food is a god send. You do it once and things just show up – you don’t have to remember to go shopping. You also get a discount to boot.

    We’ve now also have other household items on subscribe and save – including toothpaste, laundry detergent, dish washing detergent, soap – etc.

    I can see a future where all essentials are pre-programmed to be delivered just in time.

    P.S. If Instacart was more transparent in their pricing, I’d set up the same thing for groceries with them.

  4. More competition is badly needed in retail. Walmart and Target dominate retail in most parts of the US. Amazon can keep retail honest in pricing.

  5. I have been buying from Amazon for over 15 years. I have also been a member of both Costco and Sams Club for over 15 years. As an Amazon Prime member, In the past couple of years my buying patterns have been shopping more on Amazon and less at retail stores. I avoid traffic, parking, and I save money.

    One of the things that I like about Costco is the return policy. But Amazon has just as good a policy. They always take back something I don’t want. Another interesting thing is that in all of these (15) years I have *never* had to call and talk with anyone at Amazon. Their online experience is impeccable.

    I used to shop at Costco and Sams monthly, but I have not stepped foot in either in months. This year I am giving up both memberships as I don’t find the savings that significant and I don’t enjoy the mobs and lines in their stores. I have been buying packaged foods on Amazon and my fresh foods at Whole Foods, Trader Joe’s and other specialty stores.

    I guess I realized when I began buying coffee, razor blades, vitamins, oatmeal and other things from Amazon, that I really enjoy not driving to some crazy mall or big box and wandering around perhaps buying stuff I don’t need on impulse. I save more money by avoiding impulse buying and and waiting a couple of days for something to arrive. It’s like Christmas every day when UPS or On-Trac show up!
    The amazing thingI really see the end of the big box and the end of commodity retailing.

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