12 tips before you buy Nokia N95

135 thoughts on “12 tips before you buy Nokia N95”

  1. Disheartening news about the battery life. I am considering purchasing this handset but if the battery life can’t manage a full day with more than GSM enabled, what’s the point? It’s a trick looking device. I’ll hold off until I hear more news about news on the battery front.

  2. Om – How does the N95 OS respond during navigation? I’ve been using an N70 for over a year now, and I can’t stand the super slow Symbian OS. Accessing any function just feels like a long drawn out affair.

    Come to think of it, there isn’t really much to like about the N70 – although mine has survived being run over by a BMW! Any chance the N95 could be put through the same test?

  3. My battery like seems OK, but then I’m used to the N80. Last a day for me which is all I need it to do. When you consider what the device can do its mind blowing – nothing comes close.

  4. You mentioned a lack of 3G; or was that a lack of 3G being offered by US providers?

    I am using a Cingular 8525 with 3G (UTMS/HSDPA); additionally, I know that the Samsung blackjack also supports the above 3G network. The speeds on the 3G network are awesome (assuming you have 3G coverage). I usually get betweek 300k to 850k (download) and ~110k upload from work using my 3G brick (best way to describe the Cingular 8525).

  5. Ranjeet,

    the lack of 3G is for US only. That’s all. I am not saying that is a problem for our international readers (lucky and we are of course jealous.)

    the 3G phones in the US have some serious battery issues as well. I had Blackjack for a week – gave it the Austin Powers Karate Chop!

  6. N. Cauldwell,

    first of all, BMW test. now I wish I had a BMW to conduct that test. Regardless, the phone is definitely more responsive than most N Series phones I have used so far, though there are some strange quirks in the phone. For instance if you remove an application, a little “poop” is left as the remnant of that application. go figure.

  7. I had the chance to hold it in my hands last september and was quite disappointed then. I am not that much into the playing of music and am most disappointed about not having a stylus with it.

    Sure for somebody just into shooting pics and videos, and doing some phone calls this is great but to use it extensivly as a smart phone / pda I am used to the benefit of such a stylus.

    As for Carl Zeiss – that is a quality sign as they are some of the best lenses around 😉

    Please post more information later, because this may be still the best choice around despite other shortcomings ;(

  8. I don’t know why people go ga-ga over carl zeiss lenses on the nokia. Having tested the n9x series and sony ericsson’s firsthand, also take a look at their respective reviews at mobile-review, the sonys’ beat nokia in image quality.

  9. For the last 4-5 years, I’ve had the oppinion that mobile devices will not be limited by features such as screen size, range of radios, do-it-all operating systems, and so on, but by battery life. You simply -cannot- run such as screen, processor, radios, camera, etc. on the sort of battery provided with the phone. It’s doubtful any firmware fix from Nokia can fix this, it may improve a little, but the laws of physics cannot be broken.

  10. A couple of tips. Firstly, to increase battery life set the radio mode to GSM only, I believe it ships as dual mode as default which means, even if you’re in a territory that doesn’t support UMTS it will still constantly try and find it. Secondly, make sure wifi scanning is off, turn the back-light time right down and avoid GPS.

    The biggest tip I have though, get the Map Loader software off either the smart2go website or the nokia website and then load up GPS maps that way. By doing this is prevents the phone from constantly using your network connection to get the maps for your area. This saves battery life and your data charges. Only problem is, its PC only, so OSX users will have to fire up parallels or Boot Camp (Alternatively, I brought my old Vaio out of retirement temporarily).

  11. The battery is good for a day’s use (probably 2 days, once it’s settled down), the sound quality is good enough for 95% of users . . . so that leaves to 2 groups of people who will not be happy with their N95 – People who never sleep, and people who never actually listen to music because they’re too busy listening to the sound of the music! Oh well – it takes all sorts I guess!

  12. Simon,

    I have been running the radios in pretty much the same setting as you had suggested.

    Unfortunately it is not good enough – lets just say, if you have to use one of the features, like voip-calls, that is the only time i have been turning on the radios.

    The photos/videos part of the phone also drains the battery as well.

  13. Ahas

    For nearly four days now, the battery peters out in about 12 hours at the most tops, though if i don’t use the super-features which one is likely to pay for, the battery gets a little longer life.

  14. The first thing I’d look for is charging over USB. I figure my BB 8700 and my T-Mobile MDA do it, so why can’t this? It’s a handy feature to have when you’re charging up your devices while at work.

    The price – I can’t swallow it. Sorry. Maybe for $400, but not at that price.

  15. I spent my internship with the phone giant around the end of 2006 in their engineering division working on N95.

    Back then, they were still trying to fix the battery. I guess they haven’t really found out of how fix it eh.

    On the other hand, my E61 battery could only last 1.5 days top if I didn’t use it at all (probably just one or two smss), but I guess that’s because of the big screen display.

    I think Nokia has always had battery problem since ages, can’t say for other mobile giants because I’ve never used them.

  16. Sounds interesting, and being outside the US where (1) my product of choice is not available, and (2) we have great 3G / HSDPA availability, I will probably get the N95 to use until (1) becomes true.

    And what is that (1) I speak of? Well the iPhone of course, which unlike Nokias phone will sadly come to the US first.

    Gizmodo have a set of 50 pictures of the N95’s UI. It looks adequate and moderately appealing, in a bank check number font kind of way (Nokia’s fonts have always struck me as oddly formed).

    But comparing it to the pics and videos of the iPhone’s interface over at apple.com/iphone is like comparing chalk and cheese.

    If the iPhone is just half as good as its previews suggest, my N95 will be on eBay within a week of it coming to my country.

  17. Just a quick note on the Exchange support: The price for RoadSync was reduced from $99 to $49. Might help make the N-Series phones a more reasonable option for those who need support for Exchange.

  18. That’s weird, I have never had a problem with battery on my N95. Maybe the one you got is a lemon?

    Loved the review, helped me a lot – especially since this device has SO much stuff on it it’s hard to keep it all straight in my mind.

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  21. SE phones are way better in terms of photos and sound quality of speakers. Nokia’s speakers suck and so does the camera. My K750i shoots much better pictures at a 2MP resolution than the N95 does at 5MP resolution. More megapixels does not always mean better quality of shots. And the battery of my K750i lasts me about 3 days with some camera usage and about 1 hour of mp3 playback (using HPM-70 headphones) every day along with a about 20 mins Bluetooth usage also.
    Nokia’s quality really sucks on these N-series phones. I had actually used an N93 and was exceptionally disappointed with the picture quality considering the 3.2 MP and carl-zeiss lens.

  22. i was planning on waiting for the iphone but then i remembered:-

    • Apple have never released a mobile phone why will this one work?

    • All apple products tend to break easily ive had 2 ipods both broken, one mac pc which is broken and an ibook which is also broken

    • Apple aslo have bad batterys which was proved in the ipods

    So at the end of the day i decided to stick with the only mobile phone providers which are tried and tested

  23. I totally agree with Om Malik. I was utterly shocked at the battery life! Couldn’t even last half a day although the phone is impressive! If only Nokia could improve on the battery, it will be fantastic!

  24. It’s true, the battery life is too short. I’m used to Nokia 3230 and it has even shorter battery life. In practise I have got used to charging my phone almost every night and that doesn’t bother me at all any more. I also learned to use the GPS (external GPS receiver + Navocore maps) with power saving mode (the display is active only when needed). I don’t know about N95, but it seems the display (at least if in brightest mode) is draining the battery very fast if used actively. I guess the battery life will be a problem in iPhone too…

  25. I worked for Nokia for 6years in Helsinki, Finland and learned some really good tips about how to get the most out of your multimedia device.

    1st: when you get the phone for the first time, DONT START ITUP AND USE IT. place the battery in the device, and with it turned off, plug it in the charger and charge for at least a minimum of 16 hours.. so if you get home in the afternoon from the store, leave it in plugged in till the next morning.

    2nd: if you are not using bluetooth connection, leave it off.

    3rd: if you are in the USA, dont use DUAL MODE connection type to your network. rather use GSM only. I have visited my family / friends in the San Francisco Bay area with Nokia Test devices several times in the past 3 years using dual mode and 3g does not exist. its always on gsm.

    4th: while useing the device, you can set the timeout period where the device shuts off the power to the main screen. by default its 1 minute. you can set it to 30 seconds. that does help a lot in the long run.. trust me on this..

    5th: when your using a smart phone (multimedia device) such as a series 60 device, you have to think of it as a mini computer.. like you have a windows based computer in your hand. if you have MS PPT, EXCEL, WORD, and OUTLOOK running the same time, then you decide to start up IE Explorer or Firfox to surf the web, the resources are running constantly and drain the battery life. on the mobile platform its similiar in which you may have running applications in the background that you did not realize you had running. to find out if you have applications running in the background, simply select the MENU button and continue to hold it down until you see a sub menu on the top left hand side that runs vertical down. by default you have the main option of STANDBY always running. if you see other application names there, that could be one issue of why your battery life is not lasting longer than you think.

    6th: I used the email client on the s60 3rd edition devices made by nokia and to be honest, if I need to send an email, i will always use a pc connected to a fast internet connection first before using a mobile device. simply put, if i need to send an email on a mobile device, i would rather make the voice phone call to that person first. it would be faster and possibly cheapier than sending it over a traditional gsm (EGPRS / GPRS connection). Though GMAIL client available from GOOGLE works nicely on the s60 3rd edition and using the gmail account via the web works just as nice. 😉

    I use my test device every single day during the testing phases (usually 3 to 6 months) and the battery life, using the suggested steps above will improve your opionion on any nokia s60 device as well as make you a bit happier that you made a sound decsion to purchase a Nokia device.

    hope this helps a bit an improves your thought about the battery life. =)

    Rob from Finland

  26. got this N95 phone unable to connect to home network. my old N80 connects just fine.
    so must be the phone problem as the menu are very similar.
    Had it for a week now and never got GPS signal not happy at all with this phone.

  27. Thanks for the review. Some good tips. My major headache is the GPS. It defaults to either Berlin or a place outside Rome! I am in the UK!! I purchased the “extra” Navigation software at the princely sum of £65 ($130) – and have found absolutely no difference to the already installed maps software! Don’t know if I am doing something wrong? Tried Nokia and the software provider, but for some wonderful reason – they have not replied!!
    On the battery saga, I leave the b/tooth on, and have found no real issues (I just charge every night). But I have noticed if one makes several long (30 mins or so) calls is sucks the juice quite quickly. Mark K

  28. …also, should have said earlier. Nokia need to get their act together and put together a proper software package for Macs. Isync is ok, but no match for a proper platform where you can delve in to the handset memory and transfer the files and pic that you want. MK

  29. Hi,

    I had the battery problem for the first few days. After a few discharge / charge cycles it gets better. Also turn off auto WLAN scanning. As default it scans for WLANs every 2min to 30 seconds, this easts the battery. If you turn this off and just scan when you need to the battery lasts for days even with bluetooth left on.

    AP

  30. Unlike my N80 if I send myself via b/t an opml file and open it via messaging it doesn’t open in the podcasting application like it did on the N80. It opens in the Notes application and you cannot save it where you can load it via the podcasting application so how to I import my opml file exported from itunes?

  31. Lovin’ my N95. The GPS and tracking are awesome, though to start with it took a while to get it set-up. In hindsight though had I just left it to do its scanning it would have connected much earlier.

    I have even found that newer housing estates here in Australia are found.

    The Flickr and Vox integration are pretty cool features too.

    Also find that the Podcast and RSS capabilities are a plus. TWiT is even in the Featured podcasts… sweet (I have noted however that Leo seems to have an N95 now).

  32. Just noticed on one site the “160 Mbytes Memory Plus 128 Mbyte MicroSD™ Memory Card”

    Is that true, you guys only got a 128MB card? Here in Australia we received a 1GB card… all that nice memory.

  33. Are you referring to multitasking here. the small circle that is on the top of an application when it is running on the background.
    For instance if you remove an application, a little “poop” is left as the remnant of that application. go figure.Om Malik on April 8th, 2007 at 6:53 AM –

  34. The Nokia N95 is one of the best mobiles i have used, Had it for over a month now i like everything about it …

    The Battery Life Thingy is a pain sometimes though >.>

    Good Thing i have my chargers everywhere lol …

    But other then that its a great mobile device

  35. I believe the N-series might be Nokia’s Enron. In South Africa, even simple people (non-computer/gadgets people) all agree that the N-series are pure rubbish. (I believe they’re being unkind… I think that the design team was simply on drugs when they were designing these phones). The N80 must be the worst phone I have ever owned. It periodically loses signal, the WIFI does’nt work, the SMS and general interface font is designed to be read with binoculars, most of all being a mini-computer, the user cannot adjust the font-size (just a few of it’s problems)… you had to be on drugs to not have forre-sight about this all important facet. So, to the N95: it is my belief that what we put out today, will always be reflected in what we put out tomorrow, unless of course we replace every staff member from board members down. Since this is not the case at Nokia, I have to say that while it all sounds good, so it also sounded with the N80… till I bought and had to use it. So N95… no thank you. In fact, no more Nokias of any kind in my life… till they change all the staff members… at least, the whole R & D team.

  36. All the comments on battery life remind me of people who drive a Rolls Royce and then moan about petrol consumption. The best phone I have owned or seen and what’s more every last feature works a treat in the backwater of South Africa. The HSDPA is awesome. The GPS stunning. I will keep it thanks.

  37. Unfortunate about the battery. Hope Nokia solves this problem. I use a Blackberry and it is set for the GPRS to be always on so I can receive my push emails. If messaging is the key factor, the poor email and battery life will be the biggest put off for me. Think I’ll stick to my blackberry for the time being.

  38. Hi I am using N95 for 1 month. It is amazing fone I have been ever used. Battry life is not such bad as mentioned in above reviews. I charge it after 2-3 days without much usage. But If we will use phone whole day like clicking photos, music, gmames then every device needs more battay life. In Short N95 is ultimate device from NOKIA.

  39. Great phone – if it works in South Africa – it should work anywhere in the world! HaHa Got the GPS, Internet mail – on our own pop3 server, internet, all working within minutes – it even has our street adress! something my BMW X5 with its 2006 maps does not have in! I think you guys are being overly critical about a great phone – please show me a better more functional phone – I use the GPS, Camera, e-mail extensively – on the road all day long – and have a usb power adapter that connects to my laptop… carl zeiss lens – brilliant image quality – 3G superfast at 1.8mbps -and – I’ve connected it to my Linux PC – come on guys! If you want incredible battery life get a motorola F3 it lasts for 5-6 days – but then again it can only make and receive calls! Personally the best phone I’ve ever bought (in SA at a premium of $1100) and I’ve had them all – 9110, 9210, 6680, 8800,p910, 6320, — Oh can it play music? Who cares – my X5 has a Harmon Kardon – why on earth would I listen to my phone?

  40. I dropped my N95 from the bed 20″ or 50 cm to the floor where the charger was, the screen got crushed / broken. Nokia says not covered by warranty. This will cost me 1750 swedish crowns ca 250 us$ to get fixed. I paid 7700 SEK for the phone including a 1 GB memory card.
    Not very happy and wonder, was I very unlucky?

  41. Om, excellent review. Thanks. Bought a US phone from a Toronto dealer two weeks ago and I’m blown away by what I can do with just one tiny device!

    Yes, with all these functions, the battery does not last long. It’s NOT something Nokia can fix, it is physics. If you’re waiting to buy an N95 until after this issue is ‘fixed’, don’t look to Nokia, but to a new generation of battery development.

    Do what I do and you’ll have few issues: buy a second battery, charge the fully discharged battery overnight and then put the partially discharged battery from the day before back in until it is FULLY discharged and repeat the next day.

    I bought an oversized mobile belt pouch that fits the second battery alongside and my Bluetooth earpiece in the space at the end. Problem solved, no wait for new generation battery breakthrough required.

    Re: “I can’t get things to work” — read the manual or call your carrier for support. It’s not brain surgery.

  42. Just got the N95 and it will not work with my 2007 BMW 330i. something to do with the profile and ver of bluetooth.
    That’s a bummer, I guess that I have to get an iphone. is a shame though i really liked the n95.

    doug

  43. Played with the N95 late May and was given one 5th August. Battery life is really bad and I know all the tricks to decreasing it too, still, it compares ridiculously to my other phones. For instance, my “overclocked” SPV C500 with everything I could possibly need (but multimedia excellence) lasts 9.5 days on average standby with a little usage here and there. I’ve made plus 6-7 hour phone calls on it very regularly since nearly 3 years now.

    The N95 lasted 4 hours (fully 13 hour charged) with a 20 minute phone call and some menu navigation! PLEASE Nokia, get a fix for this, something that at least lasts 2-3 days in standby!

    That said, I was surprised; I tried playing back movies in Real Player and DivX Player and it had 50% battery left after 1hr10min playback usage, which lasted me 4 more hours before it was empty. That’s pretty good considering that I loaded it, although I didn’t have anything running in the background.

    Everything else seems fine so far. I would’ve liked SD card slot personally, as I have so many older PDAs and phones which accepted them with an abundance of information on them.

    I have all my own folders created aswell as menus. Software I’ve added is fring, Lifeblog, Hand Go Clock, DivX Player, Theme DIY, MobiGene, Spodtronic, Widsets, Ybrowser, Sports Tracker, Calcium, and a few others I don’t recall accurately. Check these out, you’ll like ’em. 😉

    Does anyone know of any way to get AM radio on N95?

    Thanks.

  44. got my N95 a week back. using most of the features. few of them stand apart: video quality, TV out, 3mm audio pin, built-in browser, GPS (using MGMaps apps with GoogleMaps).

    You need to have a USB based charger (CA-70). By this i am able to solve the battery problem as i am with my laptop or car most of the time and both has USB slots

    It is a dream device to have.

    -Deva

  45. I love the N95. The battery is a dissapointment but I have surfed virtually all day and the battery has lasted till around 9 in the evening. It has to be said that the battery needs so many charges before it reaches optimum charge level so three days is not enough to judge completely. I have 3G on this phone and I am currently recieving a 1.8
    Mb connection which for a mobile phone means no waiting for pages to load they just come straight up. The quality is out of this world. The phone rocks……..!!!!!

  46. i got this phone amaing bit of kit,,
    i got the battery 2 3 days now
    as i turned off 3g,,bluetooth,,and gprs
    i sugest u dnt use it unless u need it
    and the battery will last days instead of hours

    comment me back

  47. Poor Baterry!!! Features are very nice!!! Pictures and video are excellent!!! Nokia, wake up!!! Need to come up with a battery that will last at least 3-4 days with much usage…

  48. Battery life is good for a day with the latest firmware updates. Phone replaced three things for me flawlessly and all it asked in return was to be charged every night.

    New 8GB model promises even better battery life.

  49. do the GPS maps of n95 available here in the philippines???? does it locate the Philippines and every region on it???? thanx…. need your replies coz’ i’m planning to buy one for myself…. whew… but it cost P32,900.00….

  50. The N95 will support SD cards larger than 2GB. I am currently using a 6GB SD card and there are now 8GB cards on the market. I look forward to 16GB and 32GB cards to be available next year.

  51. N95 battery life. There are loads of tweaks that can be done to the settings that extend battery life tremendously. I can get a week out of my N95 after doing these very easy tweaks.

  52. i have a n95 8g and it has a mini card which says 256 on it but it only has 60 in reality. I am trying to find the drivers for it as the cd that came with it for pc suite wont recognize or suppoert my phone??? can anyone help? gccoop05@att.net

    thanks

  53. hello to nokia lovers,
    i have seen and heard,but also read alot about the nokia n95 but i would really like to get my hand on one for my next web blog.i have been fascinated with this multitasking device.any way i can get one for my reviews?greetings from orlando!!

  54. I’m disgusted with the N95.

    i got one for xmas and it’s already screwing up every 5minutes. The gallery won’t load once you have a number of photos in it, an when it does load it takes way to long. It feels like a lump of plastic junk to hold and the slider is flimsy. Biggest disappointment ever! Not to mention sometimes it just decides it might turn off for a little while!

    I’m really sad i got rid of my sony ericcsson W880i now, was so much better in every way, and the battery lasted days, not just one! I’ve turned off every extra feature i can to try an save power, but still around the same time every day at work, it goes dead. I only use my phone for photos and sms an the N95 can’t even seem to handle that.

    I’m glad to say i grabbed an iphone off ebay to replace it, hopefully i have more luck there. I’ve hated nokia for a long time, but thought i’d give this “powerhouse” a go, but it’s got the same problems nokia always has, will not be getting one ever again.

  55. Its a completely awesome phone Which ranked as the best phone by CNET and PC review. I dont understand why people with low level of knowledge are commenting on this.

    If someone really wants sleek phone go for the ultra slim from Samsung..

    Regarding battery life, again, if you are spending the whole day playing with the phone,, battery life is going to short and you would need repeated chargings. For your information, If at all nokia is known for anything,,its the awesome battery the produce. lets not forget its not a PDA. Rather carrying batteries carry a CHARGER.

    People should understand that battery life would depend on the power saver settings also.

    And yes, N95 DOES SUPPORT MAIL 4 EXCHANGE,,,if you are not confident talk to the nokia customer care..please dont show your ignorance.
    iPhone is no where even close to N95 performance.

  56. The new software for the n95 fixes the battery life. I am now getting 2-3 days out of the phone whilst in 3g mode, connected to WIFI networks, taking pictures, and watching an hour worth of movies. So those who are still 50/50 on getting this phone. Don’t worry! THE BATTERY LIFE IS FIXED!!!
    Great phone, i use most of the features daily. Especially love the WIFI, video quality is IMPROVED and DVD QUALITY!!!

    10/10 best phone on the market hands down. Price drop too. Buy one now.

  57. Email for Exchange works on the N95 if you have reduced security on your Exchange server, because the N95 doesn’t have the same cryptographic processing power as the E Series.

    From Nokia documentation
    “Nseries devices do not support the security features that many network administrators enforce. This can prevent MfE from synchronizing data to your Nseries device. If you think you may be experiencing this problem look in File manager > MailForExchange > admin_log.txt for the text, “This device is unable to implement all requested password policies.” Currently the only solution for this is to reduce the server security requirements. “

  58. There is so much software available for this phone that can make your exchange work flawlessly. 3D gaming quality is excellent. The 8gig US version looks lovely with the bigger sized screen but id probably still go with the n95-3 usa version with a 12gb sd card ive read that they work and the us version has 1200mah battery so its like 25% better than the original version. if you want really cool phones though just wait until US version of n96 and e90 come out wow

  59. using 3g here in Oz I get 4-5 days of medium to light use and 2 days of heavy use out of the battery (phone only use, -turned on over 14hr period)

    great volume for loud ring tones… my #1 priority (work in a noisy factory)

  60. nokia n95 is a phone that is really worthwhile.think of a phone multimedia beast n95 answres that name.the phone is about the best you can find in the world.so stylish and tempting.i dreamt of the phone in the year 2006 when i saw the poster in nigeria.the slogan keeps ringing in my mind ‘it is what computer has become’ i got the phone in may 2008.what a great asset to have!i have become incredibly versatile with my nokia n95beast.good work by nokia company.keep it up

  61. Nokia n95 is great i just got one. (8g too) juwsut want to say that if your going on vacation to asia????…..and want the phone dont buy it in n.america. i got my n95 8g for 640 USD (converted) here in indonesia. ive been to a lot of nokia stores here and the average price is about 6,6 million indonesian (that converted to be lil more than 660 USD) but u can haggel a little here, not like take 100 off or anything just maybe 20, 30, 40, or more dollars (if lucky).

  62. hey all… wel i hav a N70… n0t the best but its nokia! ! !
    i wil buy my n95 when i finish my studies and head off 2 new zealand.(great friendly place)
    cant wait 2 start taking videos and pics when i get the n95… i already hav 2 batteries f0r my n70… what can i say… 1 is f0r mxit and the 0ther f0r back up.,. my friend is geting her n95 s0on.. im jeal0us! haha…

  63. hi! I’m not a high tech person but i’m wanting to buy myself this N95 that I’v heard so much about. I’m just surprised at how much people will can say about such a device. Anyway, I’m curious about the difference between N958GBNAM & N95NAMRD. Is it just the memory? Coz there’s a big price difference. I tried to have the features compared but they almost have the same specs, they did not mention about the memory though. I just took it for granted that the latter has lower memory coz of the price difference.
    Anyway, hope to hear from you soon. Ciao! sangli

    1. Sangli,

      It is the memory cuz i had both of of them and turned out to be the memory. It won’t effect u by any means exept if you like to download lots of stuff on your n95

  64. Hi , I recently acquired a n85 8gb & am generally happy with it’s performance.Battery life seems OK now(have Nokia uprated?)However my main moan is that it doesn’t hang-up on slide closure-a couple of times Ive neglected to hit the hang-up button & it-s cost me!!Ive tried to install free software from “slidehelp” &c but not been able to overcome the “signature” prob. I called Nokia head office & the receptionist did not believe me until thier technical department said that this facility was not (yet) available, although it seems a pretty basic requirement to me (& to her!). Apparently they are working on some software-I’m still awaiting thier email.

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